Basic Support |
Advanced Support |
Enterprise Support |
|
|---|---|---|---|
|
Administration Hours |
2 hours | 3 hours | Unlimited |
|
Additional Hours |
✔ Chargable | ✔ Chargable | Unlimited |
|
Number Of Servers |
0-5 | 5-10 | Unlimited |
|
Average Response Time |
< 45 Min | < 30 Min | < 15 Min |
|
L1 Support |
✔ | ✔ | ✔ |
|
L2 Support |
✘ | ✔ | ✔ |
|
L3 Support |
✘ | ✘ | ✔ |
|
Escalations |
✔ Chargable | ✔ Chargable | ✔ |
|
White Label Support |
✔ | ✔ | ✔ |
|
Server Administration |
✘ | ✔ | ✔ |
|
Server Monitoring |
✘ | ✘ | ✔ |
|
cPanel/WHM Administration |
✘ | ✔ | ✔ |
|
DirectAdmin Administration |
✘ | ✔ | ✔ |
|
Plesk Administration |
✘ | ✔ | ✔ |
|
Webuzo Administration |
✘ | ✔ | ✔ |
|
Virtualization Administration |
✘ | ✔ | ✔ |
|
Hyper-V Administration |
✘ | ✔ | ✔ |
|
Proxmox Administration |
✘ | ✔ | ✔ |
|
SolusVM Administration |
✘ | ✔ | ✔ |
|
Solus.io Administration |
✘ | ✔ | ✔ |
|
VirtFusion Administration |
✘ | ✔ | ✔ |
|
Virtualizor Administration |
✘ | ✔ | ✔ |
|
Workload Migrations |
✘ | ✔ | ✔ |
|
Cloud Administration |
✘ | ✘ | ✔ |
|
Cluster Management |
✘ | ✘ | ✔ |
|
RAID Recovery |
✘ | ✘ | ✔ |
|
Backup & Restoration |
✘ | ✘ | ✔ |
|
Application Architecture |
✘ | ✘ | ✔ |
|
Price |
$60 /mo | $159 /mo | Starts from $599 /mo |
|
|
Contact Us | Contact US | Contact Us |




