Basic Support |
Advanced Support |
Enterprise Support |
|
---|---|---|---|
Administration Hours |
2 hours | 3 hours | Unlimited |
Additional Hours |
✔ Chargable | ✔ Chargable | Unlimited |
Number Of Servers |
0-5 | 5-10 | Unlimited |
Average Response Time |
< 45 Min | < 30 Min | < 15 Min |
L1 Support |
✔ | ✔ | ✔ |
L2 Support |
✘ | ✔ | ✔ |
L3 Support |
✘ | ✘ | ✔ |
Escalations |
✔ Chargable | ✔ Chargable | ✔ |
White Label Support |
✔ | ✔ | ✔ |
Server Administration |
✘ | ✔ | ✔ |
Server Monitoring |
✘ | ✘ | ✔ |
cPanel/WHM Administration |
✘ | ✔ | ✔ |
DirectAdmin Administration |
✘ | ✔ | ✔ |
Plesk Administration |
✘ | ✔ | ✔ |
Webuzo Administration |
✘ | ✔ | ✔ |
Virtualization Administration |
✘ | ✔ | ✔ |
Hyper-V Administration |
✘ | ✔ | ✔ |
Proxmox Administration |
✘ | ✔ | ✔ |
SolusVM Administration |
✘ | ✔ | ✔ |
Solus.io Administration |
✘ | ✔ | ✔ |
VirtFusion Administration |
✘ | ✔ | ✔ |
Virtualizor Administration |
✘ | ✔ | ✔ |
Workload Migrations |
✘ | ✔ | ✔ |
Cloud Administration |
✘ | ✘ | ✔ |
Cluster Management |
✘ | ✘ | ✔ |
RAID Recovery |
✘ | ✘ | ✔ |
Backup & Restoration |
✘ | ✘ | ✔ |
Application Architecture |
✘ | ✘ | ✔ |
Price |
$60 /mo | $159 /mo | Starts from $599 /mo |
|
Contact Us | Contact US | Contact Us |